Innovin It solutions remotely manages your Information technology infrastructure Ranging from work stations to servers, network devices, storage devices and last but not least providing high-end security system to any type of organisation.
Innovin it solution maintains a database of your various IT vendors with contact details, escalation matrix, response time and resolution time commitments. All vendor calls for assistance are logged and we ensure that your vendors are meeting the service level agreements provided in their agreements
Innovin it solution performs remote infrastructure management and proactive round-the-clock monitoring of your servers. We track availability and utilisation of disk space, memory, network bandwidth and processing. We follow your incident management procedure for resolving incidents and we recommend workarounds to address issues. We also provide user management services, security administration and cluster administration.
Innovin it solution provides network router, switch, link and modem reconfiguration as well as VLAN configuration management. We also provide proactive network fault identification, diagnosis, escalation, fault resolution, escalation management as well as network recovery in case of any outage. As part of infrastructure management, Innovin it solution also monitors bandwidth usage, CPU and memory usage and generates performance reports.
Innovin it solution uses an IP-based KVM for remote infrastructure management. We monitor and administer your firewall, deploy scripting for policy backups, monitor performance and update software with patches. Innovin it solution also makes security related changes to your firewall like updation of blacklists, rule-based configuration changes and disabling ICMP packets.
Innovin it solution ensures high availability and proper functioning of your Oracle databases. We perform 24 x 7 monitoring and log vital database health parameters. Innovin it solution also performs housekeeping and administration tasks, incident and problem management and trend based consulting to increase database performance, availability and automation.
Innovin it solution provides storage solution management, monitors key resources and interconnects the storage solution. As part of its IT infrastructure services, Innovin it solution will manage and ensure peak performance of your storage solution, warn you about issues and suggest solutions for them.
Innovin it solution ensures regular backup, data protection and data recovery in the event of a system failure or an IT disaster. In case of a failure of your backup software, Innovin it solution also provides coordination with the vendor.